Promocodes and its discounts are created in Tilda's site settings (Tilda instruction). Two fields are used to pass this information to the RetailCRM:
Discount amount is passed to the RetailCRM automatically using the special standard order field, no additional configuration required from you.
Tilda sends the applied promocode along with the other order info, but the RetailCRM doesn't
have a dedicated field for it. If you want to see the promocode in the order card you can
create a custom order field (Settings > System > Custom fields > Add in RetailCRM)
wich type is
String and symbolyc code is
Now, when a customer applies a promo code you can see it in the CRM:
When creating a custom field in the CRM, you can specify which order card section the field will be displayed in. Choose the most convenient one.
Important: after you've created the
promocode custom field, applied promo codes
will be automatically sent to this field by the module. You don't need to set up the field
sending in handlers settings.