Order methods

To send the order method to the CRM enter the symbolic code of one of the existing order methods (Settings > Data books > Order channel in RetailCRM) in the Form name field of the site form settings in Tilda. The form name is not displayed on the site, but is sent to the CRM along with the order.

Orders, received through the shopping cart are sent to the CRM with the shopping-cart form name, which by-default corresponds to the Shopping cart method in the data book.

If the form sent with empty Form name, RetailCRM will select the default method (the one with the By default in API checkbox enabled).

Order channel data book

For example, to send all site lead forms with the One click order method, just name each form one-click.

Form settings

The submitted checkout method is displayed in the upper section of the order card:

Checkout method in the order card